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network outage


  • Active Contributor
  • 8 replies

More services are down with ID now their website, live chat, even mobile app. All down ! It's been down since 8am 

3 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • 3078 replies
  • June 25, 2025

To be expected. Everyone is flocking to their website to complain about the outage.


  • Author
  • Active Contributor
  • 8 replies
  • June 25, 2025
WelshPaul wrote:

To be expected. Everyone is flocking to their website to complain about the outage.

That's expected tho, everybody will be heading to their website. Also 3 network and other networks are affected today too. It's not just ID mobile. 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4747 replies
  • June 26, 2025

Hey there ​@Samii, we did indeed have an outage with some calls/texts yesterday. The outage has now been resolved, calls and text messages should now be working again as usual. If you're still having issues, we'd recommend restarting your phone

 

We sincerely apologise for the inconveniences caused and really thank you for your patience.

 

Please find updates here:

 

https://community.idmobile.co.uk/contacting-id-183/we-re-aware-that-some-customers-are-experiencing-issues-with-making-or-receiving-calls-72269

 

Thanks,

Tyler