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network outage

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Active Contributor
  • Samii
  • Active Contributor
  • 8 replies

More services are down with ID now their website, live chat, even mobile app. All down ! It's been down since 8am 

    3 replies

    WelshPaul
    Platinum 
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    • WelshPaul
    • Platinum 
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    • 3095 replies
    • June 25, 2025

    To be expected. Everyone is flocking to their website to complain about the outage.

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      Samii
    S
    Active Contributor
    • Samii
    • Author
    • Active Contributor
    • 8 replies
    • June 25, 2025
    WelshPaul wrote:

    To be expected. Everyone is flocking to their website to complain about the outage.

    That's expected tho, everybody will be heading to their website. Also 3 network and other networks are affected today too. It's not just ID mobile. 

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 5166 replies
    • June 26, 2025

    Hey there ​@Samii, we did indeed have an outage with some calls/texts yesterday. The outage has now been resolved, calls and text messages should now be working again as usual. If you're still having issues, we'd recommend restarting your phone

     

    We sincerely apologise for the inconveniences caused and really thank you for your patience.

     

    Please find updates here:

     

    https://community.idmobile.co.uk/contacting-id-183/we-re-aware-that-some-customers-are-experiencing-issues-with-making-or-receiving-calls-72269

     

    Thanks,

    Tyler

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