My phone has not been working since Thursday. It does not allow me to connect a card from any network. It is definitely unlocked. The SIM card inserted into another phone does not work. I am writing to you for the second time. This is not serious. I have a lot of stress because of this and problems with doing my job. I have been to the service, contacted Apple and EE, and no one sees a problem. It was noticed that ID Mobile indicated that the phone is lost or stolen. This is a lie. I am its owner, and I always have. Please remove the fault immediately. If not, please provide information regarding the termination of the contract due to your fault.
Solved
network still not working
Best answer by Kash
Hi
Welcome to the Community!
If a handset has been reported as lost or stolen the handset will be blacklisted which means that a SIM won’t work in the handset.
Did we advise if it was blocked by us? Have you checked with EE regarding any blocks?
Kash
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