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Question

new contract, chsnged number now mobile data switched off?


Lisa Adams
Community Member

5g was working fine untill today, my number from previous old supplier came through to ID but now my mobile data is off (checked settings and switched phone off) any ideas guys?

2 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • 1207 replies
  • May 21, 2025

Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 1225 replies
  • May 21, 2025

Hi ​@Lisa Adams  sorry to hear of the trouble you have had.

Has the advice from ​@MZone  helped?

Please let us know how you have got on. Thanks!