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New problem with wifi calling


This problem only started 3 days ago. When making or receiving a call via wifi calling, about 15-20 seconds into the call, people can no longer hear me although I can still hear them fine. I’ve tried in different locations, I’ve restarted my phone and my router to no avail. This has coincided with the mobile network also disappearing so I have no way to make or receive calls for my business.

Best answer by Matthew T

Hey @Martychris,

Are you still experiencing issues? I’d recommend trying the steps in this article:

Thanks.

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3 replies

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1724 replies
  • Answer
  • August 5, 2024

Hey @Martychris,

Are you still experiencing issues? I’d recommend trying the steps in this article:

Thanks.


  • Author
  • New
 Contributor
  • 3 replies
  • September 2, 2024

I have a new phone and no problems with WiFi calling now. Still just scraping a network signal when it shows as good indoors on coverage checker.


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1724 replies
  • September 6, 2024

Glad your new phone has fixed things @Martychris, have a great day.