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next update

  • January 23, 2025
  • 3 replies
  • 143 views

Pj Henry
Community Member

How can next update be 10am ive missed important phone calls and cant follow up because this absolute joke of a network

3 replies

IGill O
New
 Contributor
  • New
 Contributor
  • 1 reply
  • January 23, 2025

It's ridiculous now 

Use my phone for work 

Needed to contact bank 

Like so many others affected quite badly plus communication poor


  • New
 Contributor
  • 2 replies
  • January 24, 2025

Should now be sorted app working and calls working


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  • iD Mobile Employee
  • 1888 replies
  • January 24, 2025

Hello ​@Pj Henry and ​@IGill O 

 

Thank you for getting in touch. 

 

We're aware of a network wide issue affecting services, unfortunately we do not have a time frame of when this will be resolved.

We apologise for any inconvenience caused and want to assure you this is high priority and our team are working hard to get this repaired as quickly as possible.

 

More information and updates can be found here

 

Thanks, 

 

Nat