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Question

No call or data coverage

  • July 5, 2025
  • 1 reply
  • 17 views

Connect to a mast with 4G but nobody in the house can make calls or use data from our location. AL1 postcode. Has been like this for several weeks. Is this a know problem, if so when will it be fixed? Works fine 200m up the road in a different cell. Has been fine previously. Will have to change providers if there is no resolution expected.

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 5, 2025

Hey there ​@Steve Brewer, sorry to hear that. What’s the full postcode and what phone do you have please?

 

Thanks,

Tyler


  • Author
  • New Contributor
  • July 5, 2025

AL14XB

Same issue with 2x iPhone 11pro, 15 and 16 Pro.