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no calls

  • January 23, 2025
  • 9 replies
  • 349 views

Farrell Bella Donna
Active Contributor
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Can't get calls or make them 

Best answer by Farrell Bella Donna

Hope fixed today

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9 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12052 replies
  • January 23, 2025

Apparently Three UK are looking into a network issue, ​@Farrell Bella Donna


Farrell Bella Donna
Active Contributor
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So not just me thank god 


Farrell Bella Donna
Active Contributor
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Hope fixed today


Farrell Bella Donna
Active Contributor
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Any news on getting prob fixed 


Farrell Bella Donna
Active Contributor
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Still not bk on


  • New
 Contributor
  • 1 reply
  • January 23, 2025

All day and still not working... What a joke of a company... No service, no news, just keeping customers in the dark


  • New
 Contributor
  • 1 reply
  • January 23, 2025

Mine was playing up yesterday, all day today I’ve not been able to make calls or get into the app. Thought it was my phone but then seen it’s a network wide issue! Hope they are going to provide some kind of compensation, it’s not acceptable. 


Farrell Bella Donna
Active Contributor
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AndyDon1304 wrote:

All day and still not working... What a joke of a company... No service, no news, just keeping customers in the dark

It is a joke but my daughters has come bk on


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  • iD Mobile Employee
  • 1888 replies
  • January 24, 2025

Hello ​@Farrell Bella Donna 

 

Thank you for getting in touch with us here on the community. 

 

We're aware of a network wide issue affecting services, unfortunately we do not have a time frame of when this will be resolved.

We apologise for any inconvenience caused and want to assure you this is high priority and our team are working hard to get this repaired as quickly as possible.

 

Updates on the issue can be found here

 

Thanks, 

 

Nat