no calls being made again! signal problems

Morning ​@Kev26483,

We’re currently experiencing a technical issue that means some customers may be unable to make or receive calls. Please refer to the link below for the latest updates:

• Service Status. F.A.Q.

Thanks.

Can’t make any calls or receive any calls 

So are all customers getting money off they’re account as we can’t even ring emergency networks! 

​@Kev26483 -

There is no impact to contacting the emergency services, as this is separate from standard voice calls. Thanks.

​@Matthew T  I was about to post that some customer's may be experiencing network issues with call's. Due to my work I've only just made this post.

To all customers experiencing call issues ID Mobile will keep us updated as and when they receive further information. 

Thanks 

Joe

What exactly has happened to stop everyone’s calls going out ? Why not let people know truth?

be honest with your customers .. is it a cyber attack ? Has someone pressed a button they shouldn’t have ? 

​@JoeKing -

Thanks. And always, we’ll keep you updated on our Service Status page.

• Service Status. F.A.Q.

Thanks!

​@Kev26483 -

Three UK (our Network Partner) are working to identify the issue, once we have an update from them, we’ll share it on our Service Status page:

• Service Status. F.A.Q.

Thanks.

Still not working 

​@Shumon Miah -

Unfortunately not, once we have an update from our network partner Three UK, we will share it here:

• Service Status. F.A.Q.

Thanks.