At what point are you going to update your customers on the lack of service? At least if you kept people update then this may keep some of your customers when the decide to renew contracts or go elsewhere! Are we going to get compensated for the service we are paying for and not getting?
No calls, or service
Hello
Thank you for posting to us here on the community.
We're aware of a network wide issue affecting services, unfortunately we do not have a time frame of when this will be resolved.
We apologise for any inconvenience caused and want to assure you this is high priority and our team are working hard to get this repaired as quickly as possible.
Further updates will be posted here.
Thanks,
Nat
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