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no connection

  • January 23, 2025
  • 1 reply
  • 101 views
Bethany Riley
Community Member

Next update now at 10pm this is a joke I hope all who have been affected get compensated for this I’ve missed over 50 calls due to this disruption extremely important ones too 

    1 reply

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2296 replies
    • January 24, 2025

    Hello ​@Bethany Riley 

     

    Thank you for getting in touch with us here on the community. 

     

    We're aware of a network wide issue affecting services, unfortunately we do not have a time frame of when this will be resolved.

    We apologise for any inconvenience caused and want to assure you this is high priority and our team are working hard to get this repaired as quickly as possible.

     

    Please see here for the most recent updates. 

     

    Thanks, 

     

    Nat 

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