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No Coverage

  • December 25, 2024
  • 1 reply
  • 17 views
Eilidh NicIomhair
Community Member

I have had no phone signal in the Western Isles for two days. I did initially but it went down. Other phone networks have regained signal. What is causing this? When will it be fixed? Can I have this months payment refunded?

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    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • December 26, 2024

    Hi ​@Eilidh NicIomhair 

     

    Sorry to hear this, please could you let us know the postcode(s) where you had issues?

     

    We wouldn’t be able to refund a months payment for 2 days without signal, sorry.

     

    Tom

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