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No data

  • June 11, 2025
  • 2 replies
  • 118 views
A
Community Member

I have been with ID mobile for many years without any issues. For the first time last month I used up all my data allowance. When the data renewed I no longer have mobile data in any location. I have tried everything, resetting data, resetting phone, try sim in another phone and all the suggestions given to me by the chatbot but nothing works. Can anyone help please?

Best answer by andewhite

If your iD SIM doesn’t work in another phone, it could be damaged / faulty, ​@aaronlord. 

This community article might help. 

    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • Answer
    • June 12, 2025

    If your iD SIM doesn’t work in another phone, it could be damaged / faulty, ​@aaronlord. 

    This community article might help. 

    Forum member (non-iD).
    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • June 12, 2025

    Hi ​@aaronlord  had the reply from ​@andewhite  helped?

    If not can you please follow this article, and let us know how you get on? I can't use my mobile data (4G/5G) on my SIM. What should I do? | iD Mobile Community

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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