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No data connection after stopping WIFI

D
New
 Contributor

Hi,

After I either go out of range of a WIFI signal or turn off WIFI I am finding that there is no data connection 4G or 5G, the only way I can restore my data is to reboot the phone, any ideas please?

Cheers

Best answer by Matthew T

Hey @delboyuk2508,

Have you tried a NETWORK SETTINGS RESET? This often fixes issues.

Thanks.

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    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • 1995 replies
    • Answer
    • August 2, 2024

    Hey @delboyuk2508,

    Have you tried a NETWORK SETTINGS RESET? This often fixes issues.

    Thanks.

    iD Community Manager
    D
    New
 Contributor
    • delboyuk2508
    • Author
    • New
 Contributor
    • 2 replies
    • August 4, 2024

    That, Mr friend, seems to have been the problem I've done a network names reset and all looks good so far, thank you for your help, cheers 

    Tom B
    1 person likes this
    • Tom B
      Tom B

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