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No data connection after stopping WIFI

  • July 28, 2024
  • 2 replies
  • 66 views

Hi,

After I either go out of range of a WIFI signal or turn off WIFI I am finding that there is no data connection 4G or 5G, the only way I can restore my data is to reboot the phone, any ideas please?

Cheers

Best answer by Matthew T

Hey @delboyuk2508,

Have you tried a NETWORK SETTINGS RESET? This often fixes issues.

Thanks.

This topic has been closed for replies.

2 replies

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • August 2, 2024

Hey @delboyuk2508,

Have you tried a NETWORK SETTINGS RESET? This often fixes issues.

Thanks.


  • Author
  • New Contributor
  • August 4, 2024

That, Mr friend, seems to have been the problem I've done a network names reset and all looks good so far, thank you for your help, cheers