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No data signal in central London

  • August 1, 2024
  • 1 reply
  • 90 views

In central London the signal/coverage for data is so poor that regularly I can’t lock or unlock ebikes, play a single song off Spotify, or even send Whatsapp messages.

I’ve actually had ID Mobile for a few months and have simply tried to tolerate it but it is crazy when I see random strangers able to instantly lock ebikes, or walking around happily streaming radio/TV on their phone.

Why is the signal/coverage so bad? Can anything be done about this?

I was on Vodafone before ID Mobile and had zero problems - it was as fast as anything.

I’ve tried the online chatbox thing to discuss it but the advisors on that are clueless.

1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1848 replies
  • August 5, 2024

Hey @masonID,

Which Make & Model phone are you using, happy to help try troubleshoot the issues for you.

Thanks.