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no functional coverage in central London


Seiriol Davies
New
 Contributor

I just can't use my phone in central London. Green park, Piccadilly, Shaftesbury avenue. The phone says I've got 4G or 5G with bars, but Google maps doesn't load, messages don't send, it's just a brick. This is properly poor. It's a brand new Google pixel 8.

Best answer by Tom

Hi @Seiriol Davies 

 

I’m sorry to hear this, please could you let us know the postcode(s) where you’re having issues?

 

How is signal outside of these area(s)?

 

Tom

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Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7891 replies
  • Answer
  • July 8, 2024

Hi @Seiriol Davies 

 

I’m sorry to hear this, please could you let us know the postcode(s) where you’re having issues?

 

How is signal outside of these area(s)?

 

Tom


  • New
 Contributor
  • 1 reply
  • March 22, 2025

I’m also having this problem, has anyone managed to solve it? 
 

it’s actually so bad I’m having to try and use WiFi of pubs etc around me to be able to get where I’m going / meet people. 
 

Phone thinks I have full signal 5G or 4G but unable to connect to internet, only in prime central London areas. 


JoeKing
Silver Contributor
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  • Silver Contributor
  • 285 replies
  • March 23, 2025

@Artwillford  Question can you make call's and receive call's in said locations? If so this is a mobile data issues since you getting good 4G and 5G readings.

Did you check while you were using free or paid Wi-Fi if there were any IDMobile network issues or network 3 Three issues on either of their network status checker? 

 

Joe