I have not had Internet coverage in most of west Cornwall since 3g was switched off in November. I have an iPhone 13. Any ideas?
Hey there
Thanks,
Tyler
Iphone 13. TR20 9JL
Hey there
We hope to have things fixed as soon as possible and will add any updates here.
I can also see that there is no 3G or 5G in this area, so would recommend selecting 4G for the best signal possible here.
Thanks,
Tyler
Thanks, but it has been like it for months now.
Can I get out of my contract early due to lack of provision?
Hey there
Secondly, we’d need to launch a further investigation into the issue for you and see if we can resolve before any further steps can be looked into. If you’d like us to PM you to investigate further, we can do so.
Thanks,
Tyler
I haven't reported it directly to you as the message has always been that there us a fault and you are looking into it.
I would like you to investigate further.
Hey there
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link:
https://community.idmobile.co.uk/inbox/overview
Thanks,
Tyler
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