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I can’t get any internet on my unlimited mobile data. I have tried resetting the network but that hasn’t helped. Can anyone suggest anything please?

Hi @Melanie Hayes,

Welcome to the Community!

Is the issue occurring at multiple locations or just at home?

Also does coverage improve outdoors?

https://www.idmobile.co.uk/help-and-advice/coverage

It may be worth testing the SIM in another handset to see if that improves things.

 

Kash

indoors and outdoors

i have to use my home internet

Hello I have paid my bill and have calls and texts but my mobile data is not working since this morning it's a nightmare why is this?

I’m having the same issue of not been able to access data whether at home or out. 

I am also having the same problem no mobile data indoors or outdoors

Have you tried the steps in this article?

Thanks.

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