I have three numbers and this last week they have all struggled to get a signal, in fact most of the time there is no signal. The area is postcode HU17.
Is anyone aware of any problems?
Is it possible to cancel a contract on the basis that no service is being received anymore?
Best answer by WelshPaul
It’s a mobile service, not a landline service; the service is never guaranteed in any one location. Have you tried entering your postcode into iD Mobiles network status checker?
The following guide is a good starting place:
+26It’s a mobile service, not a landline service; the service is never guaranteed in any one location. Have you tried entering your postcode into iD Mobiles network status checker?
The following guide is a good starting place:
+24Hey there
What’s your full postcode and what phone do you have please?
Thanks,
Tyler
Checking the link from
+24Hey there
We hope to have things fixed as soon as possible and will add any updates here.
In terms of the MI-fI router, we don’t officially support the usage of this with our SIM cards/network, so we cannot comment on any issues regarding that.
To confirm, you noticed this issue was on-going since 1-week ago, is that correct?
Thanks,
Tyler
I should mention the only way I can use this forum is via another providers PAYG sim!
+24Hey there, sorry to hear that
Thanks,
Tyler
Is there an explanation / resolution as the service is unusable as it is? As I mentioned we use to get a reasonable service/signal.
Thanks
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