I am having problems with the network coverage, as it looks like a few people have not so Long ago. This is both network and data.
Can I just point out, that the reason for saying this is because, up until this point, it has been working perfectly fine. Just before I'm asked to check coverage.
I've been a customer since November and had no problems up until the last couple of days.
I really don't know what the problem is, I just want to get it fixed as soon as possible please. This is not the best time to not be able to contact people, I don't really want to be paying for something I don't have access to our continue to go out hunting for the nearest hotspot so that I can.
I'd really appreciate some help please. Thank you!
Best answer by Mohammed
I’m sorry to hear you’re having coverage issues here.
Please can you start by confirming the full postcode for us to check the masts in your area?
Based on what you described, it sounds like to me this is an issue that’s temporary since it was fine since November.