no network

Hi ​@rawatsundar44 

When you say ‘not able to use my network’ can you please expand on this.
Is it everything??
Or can you make/receive calls and not text or use data, can send/receive texts and use data and not be able to make/receive calls??
What phone do you have?
When did you move to iD Mobile?

The more information the better someone will be able to help x

Hey there ​@rawatsundar44, we’re very sorry to hear that.

What phone do you have please?

What’s your full postcode?

How long have you had issues for?

Thanks,

Tyler

I’m not able to use new replacements sim, I had eSIM so I requested for physical sim they send me two SIM card I activated both of sims but it’s not working no phone call no data usage 

Hi ​@rawatsundar44,

I can see that we have responded to you elsewhere.

Please get back to us there and we can help.

Kash