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no network coverage

  • July 4, 2025
  • 2 replies
  • 21 views
A
New Contributor

My network is bad in N182TS 

UNABLE TO CALL OR INTERNET 

July 4, 2025

Hi ​@ariban1990 

Is this since the recent THREE network outage last week?
If so, have you tried turning your phone off and then on again? Sometimes the simplest answer is the right one.

Have you checked the coverage for your area to see if there are any issues?
https://www.idmobile.co.uk/help-and-advice/coverage

If there are no issues and you still can’t connect then you can contact the Live Chat to discuss the issue.

To contact the Live Chat:-
https://www.idmobile.co.uk/help-and-support
Type ‘talk to a person’ in the dialogue box to connect with an adviser (rather than going round in circles with the chatbot). Make sure you have time to connect as it may take a while for the chat to start and to get replies as the advisers usually handle a few conversations at a time.


Hope this helps x


 

    2 replies

    Decembersangel72
    Gold Contributor
    Forum|alt.badge.img+16

    Hi ​@ariban1990 

    Is this since the recent THREE network outage last week?
    If so, have you tried turning your phone off and then on again? Sometimes the simplest answer is the right one.

    Have you checked the coverage for your area to see if there are any issues?
    https://www.idmobile.co.uk/help-and-advice/coverage

    If there are no issues and you still can’t connect then you can contact the Live Chat to discuss the issue.

    To contact the Live Chat:-
    https://www.idmobile.co.uk/help-and-support
    Type ‘talk to a person’ in the dialogue box to connect with an adviser (rather than going round in circles with the chatbot). Make sure you have time to connect as it may take a while for the chat to start and to get replies as the advisers usually handle a few conversations at a time.


    Hope this helps x


     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • July 5, 2025

    Hey there ​@ariban1990, we hope the kind advice from ​@Decembersangel72 has been able to help.

     

    Please let us know if any further questions.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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