no network for over an hour | iD Mobile Community
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no network for over an hour

  • January 23, 2025
  • 2 replies
  • 125 views
N
New Contributor
  • NDC
  • New Contributor

I have haD no calls for over an hour. This is not acceptable. And been advised 85 mins wait to speak with someone on chat!!!! WTH !!!

    2 replies

    H
    Active Contributor
    • Hoppy2m
    • Active Contributor
    • January 23, 2025

    I got the same 85 mins, but it was sooner. Some I'd mobile problem they're looking into was the answer. HTH

    Matthew T
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Matthew T
    • iD Mobile Employee
    • January 23, 2025

    There is currently degradation to 3G and 4G voice calls. 3UK engineers are investigating the issue. For the latest updates, please check our Service Status page.

    We apologise for any inconvenience this may cause.

    iD Community Manager

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