no network in N182TS | iD Mobile Community
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Question

no network in N182TS

  • July 20, 2025
  • 7 replies
  • 58 views

I bought an iD Mobile contract through Mobiles.co.uk. I’m receiving extremely poor signal and speeds of just 1.8 Mbps in my area (N18 2TS), which makes the service unusable.

i have 12 months contract in my 2nd month 

multiple calls to ID nothing works got 2 replacement sim 

please help

7 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 21, 2025

Hey there ​@ariban1990, sorry to hear that. We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing.

 

We hope to have things fixed as soon as possible and will add any updates here.

 

https://www.three.co.uk/support/network-and-coverage/coverage?location=dh44ar&tab=2#tabs-c2d0d12ce8-item-2988999184-tab

 

How long have you had issues for?

 

Thanks,

Tyler


  • Author
  • New Contributor
  • July 21, 2025

For 1 month 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 22, 2025

Hey there ​@ariban1990, sorry to hear that. Is see you mentioned you’ve contacted us regarding this before. What was said then please?

 

Thanks,

Tyler

 

 


  • Author
  • New Contributor
  • July 22, 2025

Got 2 replacement sim still not working no network 

Please cancel my contract and refund  


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 23, 2025

Hey there ​@ariban1990, sorry to hear that. We would need to investigate your issue further and raise to our technical team to see if we can resolve before being able to discuss or offer an early release etc. Have you spoken to us previously about this issue. If so, when, and with what team(s) please?

 

Thanks,

Tyler


  • Author
  • New Contributor
  • July 25, 2025

Hi have spoken with ID team multiple times no solution 

they keep on saying you need another replacement sim 

please resolve the issue or cancel my contract 


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • July 28, 2025

Hi tthere ​@ariban1990, sorry to hear that. Please note I’ve removed the personal information you’ve given here, as it’s a personal forum for your security.

 

Secondly, when did you last try a replacement SIM card please?

 

Also, when did you last speak to us, and what was said there?

 

Thanks,

Tyler