I have been facing problems with phone calls not working and my internet data becoming too slow, almost unusable. What the hell has happened? It seems that is tied to three network but why was there no notification about it? It hasn't resolved till now. My 4G or 5G speed has gone down by 90%.
It is also difficult to reach human agent. What a life has become, chatting with the ROBO?
Hello
Thank you for getting in touch.
We are very sorry to hear of the issues you have been experiencing with the service.
Can you please confirm the following?
Is he issue happening all over or in one location?
If one location, please can you provide the postcode?
What is your handset make/model?
Are you connecting with 4G or 5G?
Thanks,
Natalie
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