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no phone calls

N
Community Member

Since this morning.  I have been unable to make any phone calls as well as receive any.  My wife and daughter all have the same issue.   This is distressing as well as causing us a lot of inconvenience 

Best answer by WelshPaul

Hi ​@Normikun 

iD Mobile are currently experiencing a technical issue that means some customers may be unable to make or receive calls. Please refer to the link below for the latest updates:

 

 

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    WelshPaul
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    • WelshPaul
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    • June 25, 2025

    Hi ​@Normikun 

    iD Mobile are currently experiencing a technical issue that means some customers may be unable to make or receive calls. Please refer to the link below for the latest updates:

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • 1376 replies
    • June 27, 2025

    Hi ​@Normikun 

    We had experienced an outage with our partners at Three, which may have explained the problems you had been facing? We are very sorry about any inconvenience caused, but this has all been resolved now. 

    Can you please let us know if you are still experiencing issues with this? Thanks.
     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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