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no phone service

  • August 9, 2024
  • 1 reply
  • 100 views
Lesley Goods
Community Member

I recently upgraded my plan to unlimited data. It worked for a few days but now I have no service whatsoever. 

Best answer by Kash

Hi @Lesley Goods,

Welcome to the Community!

It sounds like the SIM may have become faulty.

I would advise testing the SIM in another handset and testing a replacement SIM card.

 

Kash

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    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8133 replies
    • Answer
    • August 14, 2024

    Hi @Lesley Goods,

    Welcome to the Community!

    It sounds like the SIM may have become faulty.

    I would advise testing the SIM in another handset and testing a replacement SIM card.

     

    Kash

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