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No phone service

  • January 23, 2025
  • 1 reply
  • 111 views
I
New Contributor

Have not been able to make or receive phone calls for over 10 hrs

What is happening and when will my service be restored 

    1 reply

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • January 24, 2025

    Hello ​@Isobelathome 

     

    Thank you for reaching out to us here on the community. 

     

    We're aware of a network wide issue affecting services, unfortunately we do not have a time frame of when this will be resolved.

    We apologise for any inconvenience caused and want to assure you this is high priority and our team are working hard to get this repaired as quickly as possible.

     

    Updates on the issue can be found here. 

     

    Thanks, 

     

    Nat 

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