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No phone service

  • January 23, 2025
  • 1 reply
  • 90 views

Have not been able to make or receive phone calls for over 10 hrs

What is happening and when will my service be restored 

1 reply

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  • iD Mobile Employee
  • 1888 replies
  • January 24, 2025

Hello ​@Isobelathome 

 

Thank you for reaching out to us here on the community. 

 

We're aware of a network wide issue affecting services, unfortunately we do not have a time frame of when this will be resolved.

We apologise for any inconvenience caused and want to assure you this is high priority and our team are working hard to get this repaired as quickly as possible.

 

Updates on the issue can be found here

 

Thanks, 

 

Nat