For the last month, my service has been awful, unable to call or send messages, not getting the services of the contract that I am paying for. Extremely disappointed. Unable to use the phone as a MOBILE device, only working via WiFi.
Solved
No service
Best answer by Kash M
Welcome to the Community!
Sorry to hear about the coverage issues you are experiencing.
Have you checked the link below to check the network status and coverage in the area?
https://community.idmobile.co.uk/troubleshooting-177
You can also try the suggestion that
Kash
What device do u have? I have had the exact problem and managed to just fix myself today after hrs of online contact and 2 trips to curry’s changing SIM cards!
Hi it's a Galaxy S22. Any help would be appreciated, it's so frustrating.
Ah ok, I have iPhone so don’t know if the same with galaxy But if u can update phone to newest version then once done settings>Apps> scroll down to select phone and where it says ‘my Number’ type in ur number including the 0 then save. This seemed to work for me! Hope it works for u, I know how bloody annoying it is and trying to get someone to help seems impossible! If not then maybe request a new SIM card (I just went into curry’s and picked one up as I had an eSIM.. Goodluck.. 🙏
Thank you, that is really helpful. I'll give it a go.x
I have been with them.a while but won't be once this contract runs out...another year though, unfortunately @
+24Welcome to the Community!
Sorry to hear about the coverage issues you are experiencing.
Have you checked the link below to check the network status and coverage in the area?
https://community.idmobile.co.uk/troubleshooting-177
You can also try the suggestion that
Kash
I have had a new SIM and it seems to have helper so far.
Reply
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.