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no service

  • October 22, 2024
  • 1 reply
  • 7 views

Llorcan McGrogan
Community Member

Hello,

 

for weeks I have had no service and have been unable to get text messages or make phone calls, although I have 4G- how do I proceed?

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • October 23, 2024

Hi @Llorcan McGrogan,

Welcome to the Community!

Have you tested the SIM in a different handset?

I would advise checking the coverage and network status in your area.

https://www.idmobile.co.uk/help-and-advice/coverage?srsltid=AfmBOoo_3lm9S17OCNm_n7-uv3LDtefhL20TSB-7H9Vb03rQaiIZDIGJ#coverage-info

 

Kash