I am currently in Thailand and my sim was originally working but now it is showing no service and can’t connected. I have an esim for data usage but I still need to receive texts from my own sim but after trying everything nothing seems to work. It’s an (id esim)
Solved
no service from abroad
Best answer by andewhite
Perhaps you’ve disabled the iD eSIM in the phone you’re using in Thailand,
Otherwise the data-only travel eSIM might be set as primary for voice and text messaging, instead of your iD eSIM.
+26Perhaps you’ve disabled the iD eSIM in the phone you’re using in Thailand,
Otherwise the data-only travel eSIM might be set as primary for voice and text messaging, instead of your iD eSIM.
+19Sorry to hear this
Do you have roaming enabled? Have you tried a reboot?
Log in to the iD Community.
Not a member yet? Create an account
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
