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Question

No service under new adress

  • June 30, 2025
  • 1 reply
  • 7 views
B
Community Member

Hi, I have no service in my new address, we brought a house , it's an old building and there is no service inside the house, what we can do about it? If you cannot provide me the usual service I will have to cancel contract. My phone: samsung S23 . Im still staying under old adress for next 2 weeks. Let me know as soon as possible. 

 

Regards 

Bart

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 4825 replies
    • June 30, 2025

    Hey there ​@BartTG, sorry to hear thus. What’s the full postcode please, and what phone do you have?

     

    Also, when does your contract expire?

     

    Thanks,

    Tyler

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