Myself and my family use iD Mobile, and today, neither of us have any signal coverage at all. I live in West Sussex, on the South coast, and we’re a little lost.
Help!
Myself and my family use iD Mobile, and today, neither of us have any signal coverage at all. I live in West Sussex, on the South coast, and we’re a little lost.
Help!
Best answer by Tyler C
Hey there
Please take a look at our coverage checker, which will show you what your signal strength should be like in your area, for all of 3G/4G/5G, for both indoors and outdoors.
https://www.idmobile.co.uk/help-and-advice/coverage#coverage-info
Furthermore, please take a look at our network partner Three's network status checker, which will show if there is any maintenance or performance upgrades going on in your area. If the website states that's the case, then it's likely that this is disrupting your coverage, and we hope that this is resolved soon for you.
https://www.three.co.uk/support/network_and_coverage/network_support
Please take a look at both of these. If you believe you should be experiencing better signal than you are, or if the networks status checker on Three's website isn't showing any upgrades or maintenance, then please let us know here.
Kind regards,
Tyler
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