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Have received a new sim due to awful signal locally, the new one now activated seems even worse. 

 

Have tried a couple of different phones, with the same problem,  says have 4g but nothing works? 

 

Thanks 

Hi @Stampy14,

Welcome to the Community!

Have you checked the coverage and network status at the link below?

https://www.idmobile.co.uk/help-and-advice/coverage#coverage-info

If you don’t see any issues, please let us know.

 

Kash


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