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Active Contributor
April 19, 2026
Solved

no signal at home

  • April 19, 2026
  • 24 replies
  • 766 views

I am not getting any signal at home and work are having problems ringing me can't get through until I go out and try to get a signal getting really annoying 

    Best answer by hannahgrainger

    Think this is an ongoing issue for many customers. Yet no help or fixing!

    24 replies

    iD Mobile Employee
    May 7, 2026

    Hi ​@me julie.

     

    I’m really sorry for the delay in getting back to you and for any frustration this has caused.

     

    We are currently experiencing a system issue which is affecting response times and some services. Our teams are aware and are actively working to resolve this as quickly as possible.

     

    Thank you for your patience and understanding while this is being looked into, and we’ll get back to you as soon as we can.

     

    Thanks,

    Marquerita

    The iD Mobile Team

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    me julieAuthor
    Active Contributor
    May 7, 2026

    mines been off for several weeks got nothing to do with anything going on today 

    New Contributor
    May 27, 2026

    mines been off for several weeks got nothing to do with anything going on today 

    Did you ever get this sorted I can’t even take phone calls and I shouldn’t have to rely on my WiFi to do so 

    iD Mobile Employee
    May 28, 2026

    Hi ​@WillTreanor 

     

    Can you provide me with the post code of your area to see if there is coverage issue.

     

    -Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.