Non existence network, feel tricked, scammed by iDmobile

Emch · 2025-03-13T13:39:28+00:00

iDmobile had a sale on, providing excellent service and a new Samsung galaxy phone. Anybody with a contract ending would find that appealing. I signed up to a 24months contract, they delivered the phone promptly even when it says it will take 2 weeks only. I was abroad, but my phone was delivered, left outside. A week later, I came back and tried to transfer all data across to new phone, with new network. I understand when transferring stuff, network could be patchy for maybe up to a week. It has now been 4 weeks, and I still cannot make and receive calls smoothly or stress free. Calls keep dropping, friends and family have not been able to get in contact and everybody is frustrated. I am billed for this month, and when I tried to leave the contract, iDmobile promptly sent a bill of the rest of the contract remaining. It is as if that was their strategy to earn money from customers like us, trying to get a deal while price of everything is so high. I find it appalling that they've not provided a service, but charged me for it, and not allowing me to leave without a penalty. Does anybody else feel or have gone through the same? I cannot call them because there is no service from their network. It is atrocious company. I just want to go back to being connected with people and get my life back. Things needs to be organised and without a phone network, I can't call the banks, I cannot call solicitors or just my colleagues! My life is falling apart.

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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