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Not receiving calls and can't make outgoing calls


i am having problems with receiving and making calls, one day it will be ok and then can’t do either for several days, i have rebooted my phone several times, all the settings are the same, is this an ID network problem or something else?

Thanks

Ron

Best answer by Kash

Hi @Derbyron,

Welcome to the Community!

It sounds like it may your handset settings.

Have you tried to enable 4G and Volte then disable 3G.

The Community post below may help.

 

Kash

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3 replies

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8064 replies
  • Answer
  • May 22, 2024

Hi @Derbyron,

Welcome to the Community!

It sounds like it may your handset settings.

Have you tried to enable 4G and Volte then disable 3G.

The Community post below may help.

 

Kash


  • Author
  • New
 Contributor
  • 1 reply
  • May 22, 2024

I have managed to get it working again by turning on the alerts in notifications for the phone, not sure how it managed to get turned off in the first place though


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8008 replies
  • May 27, 2024

Hi @Derbyron 

 

Glad to hear that’s helped.

 

Tom