How do I fix this! I’d mobile fixes and then it happens again. Seriously considering not renewing my contract!!
Solved
not receiving or sending phone calls
Best answer by Tyler
Hey there
As a result, you may experience varying data speeds depending on how many customers are connecting to our network via your closest mast.
We’re always working to improve our network and aim to provide the best experience possible.
See below for other factors that may affect your signal:
Also, when you go into phone settings, is your phone number showing, and showing correctly please?
Thanks,
Tyler
+12Hi
What phone do you have?
When you say ‘ mobile fixes and then it happens again’, can you make/receive calls in certain places and not in others or is it a case of your phone works for a while and then stops and if so what are the ‘fixes’ that are being used to reconnect to calls?
Can you still use your data and send/receive texts?
It may be worth getting a replacement SIM to rule that out.
x
+24Hey there
What phone do you have and what’s your full postcode please?
How long have you had issues for?
Thanks,
Tyler
iPhone 16
BH6 4BP
I thought it was fixed a few months ago but it has come back in the last few weeks!!
+24Hey there
As a result, you may experience varying data speeds depending on how many customers are connecting to our network via your closest mast.
We’re always working to improve our network and aim to provide the best experience possible.
See below for other factors that may affect your signal:
Also, when you go into phone settings, is your phone number showing, and showing correctly please?
Thanks,
Tyler
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