My phone is making calls fine and data but not receiving text messages from some NOT all providers. Two friends are Giff Gaff, one is O2.
I can send them texts, they send me and get charged but im not receiving them.
I can send and receive from other friends/ family.
Done network reset, phone reset etc but nothing working?
Im worried im not receiving texts from work/ doctors etc as i have no way of knowing who im not receiving texts from?
Anything else you can suggest please?
Best answer by Tyler
Hey there
We have been made aware via our technical team that there is an issue at the moment with a small amount of customers receiving text messages in certain areas.
Three UK are working on resolving this ASAP for all customers affected by this, and will hopefully have this fixed very shortly.
In the mean-time, we’d advise asking people to contact yourselves via third party sites such as WhatsApp, Messenger, even iMessage etc until this is resolved, if you’re in need of receiving texts from them.
Thank you for your continued patience.
Thanks,
Tyler
Mines seems to be ok now, can't confirm for anyone else, sorry
I’ve just received about 30 messages, thank goodness for that! I changed my network selection for 5 mins and changed it back to automatic selection which appears to have done the trick.
All sorted now too. I restarted my phone after reading these posts and all my messages came through
+24Hey all, this SMS issue has now been resolved.
Please do let us know if you’re still having issues so we can investigate further.
We apologise for any inconveniences caused with the SMS issue and we really appreciate your patience regarding this.
Thank you,
Tyler
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