Not reciveing landline calls | iD Mobile Community
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Not reciveing landline calls

  • August 17, 2024
  • 7 replies
  • 49 views

While my mobile receives calls from other mobile networks it is not recovering calls from landline numbers. Has anyone else had this problem?

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7 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • August 23, 2024

Hey there @Nick50, welcome to Community!

 

We’re sorry to hear that. Are you having issues only with receiving calls from landlines, or both receiving and making calls to landlines please?

 

Thanks,

Tyler


Ian Mcgowan
New Contributor
  • New Contributor
  • September 25, 2024

Landline only


Ian Mcgowan
New Contributor
  • New Contributor
  • September 25, 2024

Landline 


  • Author
  • New Contributor
  • September 25, 2024

Landlines only


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • October 1, 2024

Hi @Nick50,

What happens when a landline tried to call you?

Are you able to test this from a landline and see if there are any error messages?

 

Kash


Ian Mcgowan
New Contributor
  • New Contributor
  • October 1, 2024

Rinds tone on landline but not receiving on mobile 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • October 5, 2024

Hi @Ian Mcgowan 

 

Okay, you have issues when a landline rings you.

 

Are you able to ring out to a landline?

 

Is it all landlines or certain ones?

 

Tom