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Not reciveing landline calls


  • New
 Contributor
  • 1 reply

While my mobile receives calls from other mobile networks it is not recovering calls from landline numbers. Has anyone else had this problem?

7 replies

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3801 replies
  • August 23, 2024

Hey there @Nick50, welcome to Community!

 

We’re sorry to hear that. Are you having issues only with receiving calls from landlines, or both receiving and making calls to landlines please?

 

Thanks,

Tyler


Ian Mcgowan
New
 Contributor
  • New
 Contributor
  • 3 replies
  • September 25, 2024

Landline only


Ian Mcgowan
New
 Contributor
  • New
 Contributor
  • 3 replies
  • September 25, 2024

Landline 


  • Author
  • New
 Contributor
  • 1 reply
  • September 25, 2024

Landlines only


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • October 1, 2024

Hi @Nick50,

What happens when a landline tried to call you?

Are you able to test this from a landline and see if there are any error messages?

 

Kash


Ian Mcgowan
New
 Contributor
  • New
 Contributor
  • 3 replies
  • October 1, 2024

Rinds tone on landline but not receiving on mobile 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • October 5, 2024

Hi @Ian Mcgowan 

 

Okay, you have issues when a landline rings you.

 

Are you able to ring out to a landline?

 

Is it all landlines or certain ones?

 

Tom