Question

Not registered on network?

  • 8 September 2020
  • 3 replies
  • 141 views
timjrossell
Rank

New phone, new SIM, been working fine for a week or more, but is now saying ‘Not registered on network’ when I try to call anyone. Been doing it all day. Not a wifi problem (just got a facebook ping!). What’s going on?

3 replies

Rory
Rank
Userlevel 5
Badge +6

Hi @Jane Sibanda, I’d recommend speaking to the Live Chat team so they can troubleshoot the issue for you. 

 

Thank you,

Rory

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
J
Rank

My sim card is not working its saying not registered on network 

Mohammed
Rank
Userlevel 7
Badge +10

Hello @timjrossell,

 

Sorry to hear that.

This could be a temporary network issue.

 

Have you tried restarting your phone at all?

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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