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Not registered on network?

  • 8 September 2020
  • 3 replies

New phone, new SIM, been working fine for a week or more, but is now saying ‘Not registered on network’ when I try to call anyone. Been doing it all day. Not a wifi problem (just got a facebook ping!). What’s going on?

3 replies

Userlevel 6
Badge +6

Hi @Jane Sibanda, I’d recommend speaking to the Live Chat team so they can troubleshoot the issue for you. 


Thank you,


My sim card is not working its saying not registered on network 

Userlevel 8
Badge +9

Hello @timjrossell,


Sorry to hear that.

This could be a temporary network issue.


Have you tried restarting your phone at all?




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