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Question

Not registered on network?

  • September 8, 2020
  • 3 replies
  • 141 views
timjrossell
Community Member

New phone, new SIM, been working fine for a week or more, but is now saying ‘Not registered on network’ when I try to call anyone. Been doing it all day. Not a wifi problem (just got a facebook ping!). What’s going on?

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3 replies

Mohammed H
iD Mobile Employee
  • Mohammed H
  • iD Mobile Employee
  • 7962 replies
  • September 10, 2020

Hello @timjrossell,

 

Sorry to hear that.

This could be a temporary network issue.

 

Have you tried restarting your phone at all?

 

Mohammed

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J
Community Member
  • Jane Sibanda
  • Community Member
  • 0 replies
  • March 22, 2022

My sim card is not working its saying not registered on network 

Rory C
iD Mobile Employee
  • Rory C
  • iD Mobile Employee
  • 1684 replies
  • March 24, 2022

Hi @Jane Sibanda, I’d recommend speaking to the Live Chat team so they can troubleshoot the issue for you. 

 

Thank you,

Rory

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