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Not registered on network?

  • 8 September 2020
  • 3 replies

New phone, new SIM, been working fine for a week or more, but is now saying ‘Not registered on network’ when I try to call anyone. Been doing it all day. Not a wifi problem (just got a facebook ping!). What’s going on?

3 replies

My sim card is not working its saying not registered on network 

Userlevel 8
Badge +9

Hello @timjrossell,


Sorry to hear that.

This could be a temporary network issue.


Have you tried restarting your phone at all?



Userlevel 6
Badge +6

Hi @Jane Sibanda, I’d recommend speaking to the Live Chat team so they can troubleshoot the issue for you. 


Thank you,



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