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not registered on network

E
Community Member
  • etty
  • Community Member

my sim has stopped working. i cant access online account as I hadn’t registered yet, so i wouldnt be able to activate a new sim when it arrives. how can i order a new one online without access to my account? i’m stuck

Best answer by andewhite

This forum article should help in this situation, @etty.

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2 replies

andewhite
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  • andewhite
  • Platinum 
Contributor
  • 12061 replies
  • Answer
  • May 14, 2024

This forum article should help in this situation, @etty.

Forum member (non-iD).
Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8064 replies
  • May 20, 2024

Hi @etty,

Welcome to the Community!

Just checking if the information that @andewhite provided has helped.

If you require further assistance, please let us know.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Reply.


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