people cant call me at their first attempt. It always saya busy. | iD Mobile Community
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Question

people cant call me at their first attempt. It always saya busy.

  • July 29, 2024
  • 5 replies
  • 313 views

When some one calls me. The first attempt will say number is busy and then on second attempt the call goes through.  This works only if called right away the second time

This happens with everyone. 

That does not stop here. If they try to call after 10 mins, it will again say my phone is busy and then they disconnect and call again. 

 

Tried network reset. But it did not work. 

This very much annoying as someone would always get my number busy.. 

5 replies

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • August 5, 2024

Hey @Ivagharpure,

Are you still experiencing issues? If so, let me know which device you are using and I'll advise troubleshooting steps.

Thanks.


MalteseLR
New Contributor
  • New Contributor
  • October 11, 2024

Hi- I am experiencing the same issue. Can I have help please?


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • October 15, 2024

Hi @MalteseLR,

Welcome to the Community!

Please can you confirm the make and model of your handset.

 

Kash


  • New Contributor
  • August 15, 2025

Hello, I am having the same issue, no calls are getting through to me. I have an iPhone 16e and have been experiencing this issue on and off since I changed to ID mobile in May. Thank you


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • August 15, 2025

Hi ​@Kb83intoots 

 

Sorry to hear this, is this happening everywhere you go or just certain locations?

 

This is intermittent, some calls get through, some don’t, is it consistently the same numbers or sometimes a number can get through and other times can’t?

 

Tom


  • New Contributor
  • August 15, 2025

Hi thanks for getting back to me. It happens wherever I am and all numbers, just sometimes I get calls through for a few days and then I can’t get any calls through at all for a few days. I have checked the service checker and there’s nothing reported.