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people cant call me at their first attempt. It always saya busy.

I
Community Member

When some one calls me. The first attempt will say number is busy and then on second attempt the call goes through.  This works only if called right away the second time

This happens with everyone. 

That does not stop here. If they try to call after 10 mins, it will again say my phone is busy and then they disconnect and call again. 

 

Tried network reset. But it did not work. 

This very much annoying as someone would always get my number busy.. 

Best answer by Matthew T

Hey @Ivagharpure,

Are you still experiencing issues? If so, let me know which device you are using and I'll advise troubleshooting steps.

Thanks.

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3 replies

Matthew T
iD Mobile Employee
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  • Matthew T
  • iD Mobile Employee
  • 1860 replies
  • Answer
  • August 5, 2024

Hey @Ivagharpure,

Are you still experiencing issues? If so, let me know which device you are using and I'll advise troubleshooting steps.

Thanks.

iD Community Manager
MalteseLR
New
 Contributor
  • MalteseLR
  • New
 Contributor
  • 1 reply
  • October 11, 2024

Hi- I am experiencing the same issue. Can I have help please?

Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8175 replies
  • October 15, 2024

Hi @MalteseLR,

Welcome to the Community!

Please can you confirm the make and model of your handset.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Reply.


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