phone does not ring. I just get a notification of a missed call. | iD Mobile Community
Skip to main content
Question

phone does not ring. I just get a notification of a missed call.

  • October 17, 2025
  • 3 replies
  • 32 views

Greg Willcox
New Contributor

I have tried all the suggested things on here but it is still doing it. I have signal etc 

3 replies

Forum|alt.badge.img+22
  • iD Mobile Employee
  • October 17, 2025

Hi ​@Greg Willcox 

 

Thanks for getting in touch.

We are sorry to hear your phone is not ringing. 

 

Have you tested your SIM in another handset to see if you still have the same problem?

 

Natalie 


Greg Willcox
New Contributor
  • Author
  • New Contributor
  • October 17, 2025

I haven’t no. My wife’s phone is locked so wouldn’t be able to try it in that. I can try and find another at some point. Just a pain as I am not getting any calls. 


Forum|alt.badge.img+22
  • iD Mobile Employee
  • October 17, 2025

Hi ​@Greg Willcox 

 

Thank you, I can definitely understand why that would be frustrating. 

If you are able to check the SIM in another handset it would be helpful as this will help to confirm if the issue is with the SIM or device. 

 

Alternatively you can try requesting a replacement SIM

 

Thanks, 

 

Natalie