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Phone reception getting progressively worse and almost unusable

  • August 7, 2024
  • 1 reply
  • 74 views
M
Community Member

My phone  coverage is getting worse and worse. Indoors I get nothing and out I can sometimes message. Occasionally I can make calls but they always break up.

 

This isn't an issue for a remote area, it is the same in Glasgow, Edinburgh, Manchester and Dumfries.

 

I have cleaned the SIM and no change. Tried my partners SIM and that works fine. 

 

I basically have a product that is unusable. Suggestions please.

Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • August 13, 2024

Hi @mikejdow 

 

I’m sorry to hear this, what network is your partner’s SIM with?

 

Have you tried the iD Mobile SIM in another device?

 

Tom

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