My phone coverage is getting worse and worse. Indoors I get nothing and out I can sometimes message. Occasionally I can make calls but they always break up.
This isn't an issue for a remote area, it is the same in Glasgow, Edinburgh, Manchester and Dumfries.
I have cleaned the SIM and no change. Tried my partners SIM and that works fine.
I basically have a product that is unusable. Suggestions please.
+25Hi
I’m sorry to hear this, what network is your partner’s SIM with?
Have you tried the iD Mobile SIM in another device?
Tom
Where do I check my reception strength as calm from indoors is worse and worse Edinburgh city
+24Hey there
Thanks,
Tyler
EH146AJ
+24Hey there
Is the issue with data speeds?
Thanks,
Tyler
No data is fine. I have to repeatedly had to stop in the middle of a call as they can't hear me from in side my home. I'm in Edinburgh
+24Hey there
Thanks,
Tyler
I have a Samsung 24s ultra. .
I have now changed my setting from my prefered 5G to LTE and got through with no problem ( from exactly the same location )
So why should I bother with 5G ?
+24Hey there
To confirm, you’re not having issues using 4G/LTE now? If so, that’s because there’s only 4G in the area, so we’d recommend keeping to 4G only, at least when in this area.
Thanks,
Tyler
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