Question

Phone sim issues

  • 28 September 2020
  • 1 reply
  • 13 views

Its allowing me on the internet and too send out texts and make calls but people can not text me or ring me it's not allowing them why is thisĀ 


1 reply

Userlevel 6
Badge +10

Hi @Greenes,

I am sorry to hear that! Have you ported your number into our network recently? If so, it can take up to 2 working days to complete and you may need to update your phone settings to ensure it displays the correct number. Let us know if this issue is still happening.

Ryan

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Why iD Mobile?