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phone wont recieve calls

  • June 26, 2025
  • 1 reply
  • 30 views
P
New Contributor

Hi.

when people try call me my phone doesn’t

ring, I'mon WiFi calling too,  have full coverage and can use internet , messaging etc.

 

when the person calls it rings on their phone but nothing on mine????

    1 reply

    Siân W
    iD Mobile Employee
    Forum|alt.badge.img+19
    • Siân W
    • iD Mobile Employee
    • June 27, 2025

    Hi ​@Philipino 

    We had experienced an outage with our partners at Three, which may have explained the problems you had been facing? We are very sorry about any inconvenience caused, but this has all been resolved now. Have you tried a reboot of your handset? Do you have VoLTE enabled?
     

    Can you please let us know if you are still experiencing issues with this? Thanks.
     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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