phone wont recieve calls | iD Mobile Community
Skip to main content

phone wont recieve calls

  • June 26, 2025
  • 1 reply
  • 25 views

Hi.

when people try call me my phone doesn’t

ring, I'mon WiFi calling too,  have full coverage and can use internet , messaging etc.

 

when the person calls it rings on their phone but nothing on mine????

1 reply

Siân W
iD Mobile Employee
Forum|alt.badge.img+19
  • iD Mobile Employee
  • June 27, 2025

Hi ​@Philipino 

We had experienced an outage with our partners at Three, which may have explained the problems you had been facing? We are very sorry about any inconvenience caused, but this has all been resolved now. Have you tried a reboot of your handset? Do you have VoLTE enabled?
 

Can you please let us know if you are still experiencing issues with this? Thanks.