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picel 8 internet connection lost when not on wifi

  • 26 May 2024
  • 2 replies
  • 22 views

Hi guys new to ID but have always been with three and therefore was happy to swap. My only issue is either the network connectivity is shocking or my brand new pixel 8 supplied by car phone warehouse is shocking 

Any ideas.

 

Thanks

Sorry for the typo Pixel 8

Hi @Kevlim,

Welcome to the Community!

Firstly I would advise checking the coverage by testing the SIM in a different handset.

If you don’t see any improvement I would advise checking the coverage using the coverage checker.

https://www.idmobile.co.uk/help-and-advice/coverage

If you don’t see any issues and no improvements in the other handset it may be a faulty SIM.

 

Kash

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