I've just switched to iD from Lebara (Vodafone). Unfortunately my data speeds indoors and outdoors at CW13PL are very poor, mostly hovering around 1mb download, though uploads are mostly unaffected. My signal strength is high and I can connect easily to both 4G and 5G, so I suspect a data bandwidth issue. I've reset my network settings, checked the coverage map for any issues and restarted my phone but to no avail. I'm using a Pixel 6 and the iD phone number is on the eSIM. If there is no improvement I'll be dipping out before the 14 days cooling off period ends as those speeds are just absurd.

Sorry to hear this @Tom3392I can see you should have great 4G, and some 5G coverage in your area.Can you please try the advice given on this article -I can't use my mobile data (4G/5G) on my SIM. What should I do? | iD Mobile CommunityIf you are still having trouble, please let us know.

Poor 4G and 5G | iD Mobile Community

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